★ We ship packages using EMS (STANDARD/UPGRADED)
STANADARD: (UP TO 4 WEEKS) - $20.00
UPGRADED: (7 TO 14 WORKING DAYS) - $40.00
*** DUE TO COVID-19, DELIVERY MIGHT EXPERIENCE A DELAY DEPENDING ON THE COUNTRY.
★ Orders are processed Monday - Friday, excluding holidays. Check your confirmation email for your tracking number or follow the steps below to track your order from your account:
1. Login to your account.
2. Click Track My Shipment next to the order status.
3. If you don't see Track My Shipment, your order is still processing.
★ If you refuse a shipment from WEAK GENERATION, you are responsible for the original shipping charges, any import fees that are incurred on the package and the cost of returning the package to WEAK GENERATION. This amount will be deducted from your merchandise refund.
★ WEAK GENERATION is strictly only responsible for shipping to your given address. After an order has been delivered to the shipping address provided at check out, we cannot be held responsible for lost or stolen packages. Weak Generation is strictly not responsible for lost deliveries due to insufficient or incorrect address given.
★ ALL CUSTOM FEES, TAXES AND DUTIES ARE THE RESPONSIBILITY OF THE CUSTOMER.
RETURNS & EXCHANEGES
★ Return/exchange should be done within 30 calendar days of the delivery date. Please send the reason for the return/exchange to the e-mail below.
★ All returned items must be unworn, unwashed, undamaged and unaltered and include any original packaging, including all tags the item came with. Please check and make sure item/size/shipping information again before order confirmed.
★ After your return has been received and inspected at our returns facility, we will process a refund for the merchandise price and any duties and taxes originally paid on the item. ORIGINAL SHIPPING FEE PAID IS NON-REFUNDABLE. Please allow 2-3 weeks for your refund to post to your original payment method.
★ You should pay the shipping fee for the exchange.
★ We only offer either one return or exchange per order.
★ You can send your package to the below address:
5F, 19-5, Eulji-ro 14-gil,
Republic of Korea
★ SALE ITEMS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE.
Instagram DM: @weakgeneration.official